Refund and Returns Policy
Return Policy
We offer a 14-day return policy. You have 14 days after receiving your order to request a return.
To be eligible for a return, the item must be unused, unworn, in the same condition as received, and returned in its original packaging. Proof of purchase may be required.
To request a return, contact us at beltsforge@gmail.com before sending the item back. If your return is approved, we will provide the return instructions and return address.
Return shipping costs are the responsibility of the buyer, unless the item arrived damaged, defective, or incorrect.
Custom and Personalized Products
Because many of our championship belts are custom-made or personalized, custom products are generally not returnable unless they arrive damaged, defective, or significantly different from the approved order details.
Damaged, Defective, or Incorrect Orders
Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible at beltsforge@gmail.com with photos and your order details so we can review the issue and provide a suitable solution.
Exchanges
If your return is approved and you would like another product, the simplest option is to return the original item and place a new order.
EU 14-Day Right of Withdrawal
Where applicable under consumer law, customers in the European Union may have the right to cancel eligible purchases within 14 days of delivery. Exceptions may apply to goods made to the customer’s specifications or clearly personalized.
Refunds
Once we receive and inspect your approved return, we will notify you whether the refund has been approved.
If approved, the refund will be issued to your original payment method within 7 business days. Your bank or payment provider may require additional processing time.
If more than 15 business days have passed since your refund was approved, contact us at beltsforge@gmail.com.